Help Desk
العربية
Go to dashboard

Connect Snapchat Ads to your Zid store

The Snapchat Ads app connects your store to your Snap ad account and sets up the Snap pixel and the Conversions API for you, so Snapchat can measure your ads and send them to the shoppers most likely to buy. Unlike the other pixel apps, it doesn't ask for a code: you sign in to Snapchat from the app and choose your pixel.

Install the app

  1. In your Zid dashboard, open Apps > App Market and search for Snapchat Ads, or open the Tracking & Attribution category.

  2. Open the app and click Activate.

  3. Review the data the app can access, then click Activate application. See Install an app.

  4. A page lists the permissions Snapchat Ads gets in your store. Click the install button to finish.

The page listing the permissions the Snapchat Ads app gets in your store, with the install and cancel buttons
Personal details are covered.

Connect your Snapchat account

  1. Open the app from My apps, or with Open App on its page. It opens inside your dashboard.

  2. Read the notice at the top. It shows the pixel ID the app uses: use the same pixel in Snapchat Ads Manager. If you used an older Snapchat app before, the old app is uninstalled automatically once your store's pixel is connected.

The Snapchat Ads app inside the Zid dashboard, with the pixel notice, the button to connect your Snapchat account and the connection steps
Personal details are covered.

  1. Click the button to connect your Snapchat account. Snapchat Ads Manager opens: sign in to your Snapchat ads account.

  2. If you don't have a Snapchat ads account, create one in Snapchat Ads Manager: enter your business name, email, password and birthday, click Next, and follow the instructions to fill in the rest of your details.

The Get Started form in Snapchat Ads Manager with the business name, email, password and birthday fields
Personal details are covered.

  1. Choose your business under Business Manager accounts.

The Connect your business step in Snapchat with the Business Manager accounts list
Personal details are covered.

  1. Choose the ad account you spend from.

The Connect an ad account step in Snapchat with the list of ad accounts
Personal details are covered.

  1. Choose the pixel. If more than one pixel appears, pick the one whose ID matches the pixel shown in the app in your Zid dashboard.

The Connect a Pixel step in Snapchat with the pixel list and the Create new link
Personal details are covered.

  1. Snapchat asks you to let Zid access your Ads Manager organization. Click Continue to return to your dashboard.

The Snapchat screen asking to connect to Zid, with the Continue button
Personal details are covered.

What the app shows once connected

ItemWhat it shows
Connected OrganizationThe Snapchat organization your store is connected to.
Connected PixelThe pixel that receives your store's events.
CAPI TokenWhether the Conversions API token is connected.
Products sitemap to connect with SnapchatThe product feed link that sends your products to Snapchat.
The Snapchat Ads app after connecting, with the connected organization, pixel, Conversions API token status and product feed link
Personal details are covered.

Disconnect the pixel

Click Click Here under Would you like to disconnect this pixel?. The pixel is disconnected at once, and the app shows a confirmation with the button to connect your account again.

The Snapchat Ads app after disconnecting, with the success message and the button to connect your Snapchat account
Personal details are covered.

Did this article solve your problem?
Your answer helps us see what needs improving.

Still need help?

Our customer service team is ready to help, or find quick answers in the FAQ.

Contact usRead the FAQ