Communications
Set up the SMS, email and WhatsApp messages Zid sends your customers about orders, abandoned carts, questions and reviews.
4 articles
- Order notificationsChoose which order statuses send customers an SMS or WhatsApp message, edit each message in Arabic and English, and preview it.
- Abandoned cart remindersCreate automatic or manual reminders by SMS, email or WhatsApp for customers who leave their cart, with an optional coupon.
- Question and review notificationsGet emailed about new product questions and reviews, auto-approve reviews, and ask customers to review their order by SMS, email or WhatsApp.
- Custom SMS sender nameBuy a custom sender name so your SMS messages show your store name, see its requirements and review stages, and renew it yearly.
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