Legal pages
Legal pages are the policies and notices your customers can read in your store: privacy policy, terms and conditions, exchange and returns, complaints and suggestions, and licenses. Write them in Online store > Pages, on the Legal Pages tab. Settings > Store > Legal pages opens the same tab.
Legal pages need the staff permission to manage terms and conditions.
The legal pages list
The Legal Pages tab lists the five legal pages. Select a page's name or Edit to open it.
| Page | Show option on the page | Where customers see it |
|---|---|---|
| Privacy policy | Show privacy policy on the registration page | When they create an account. |
| Terms and conditions | Display terms and conditions on the checkout page for orders | At checkout. |
| Exchange and returns | The following text will be displayed at the bottom of the store page. | In the store footer. |
| Complaints and suggestions | Show complaints and suggestions on the footer of the site | In the store footer. |
| Licenses | Show license on the footer of the website | In the store footer. |
Write or edit a legal page
Open the page from the Pages list.
Enter the Page name in Arabic and English. At least one language is required.
Write the page in the Content editor. There is one editor for each language your store uses, with tools for bold, italic, underline, strikethrough, headings, alignment, lists, quotes, links and text colors. Content is required in at least one language.
Select the page's show option to display it to customers.
Sample data from a demo store. Select Save at the top of the page.
To show a legal page in your storefront, also turn on the extra pages in your online store's pages. The extra pages link next to the show option takes you there. See Pages.
Every legal page has an alert about the regulations for Saudi stores. Select From here to read the Ministry of Commerce's e-commerce regulations.
Privacy policy
If you have not written a privacy policy yet, the editor starts with a sample policy.
Select Attach a sample at any time to replace the content with the sample. Fill in your store's contact information in the sample before you publish it.
Select Example at the top to see how the policy appears to customers when they create an account.
Terms and conditions
Select Example at the top to see how the terms appear on the checkout page.
Exchange and returns
Besides the full exchange and return policy page, this page has a short return policy that appears on the checkout page.
Read the Return policy rules: the policy must be clear and placed where customers can see it. A link lets you review Saudi consumer rights.
In the card under the alert The following return policy will appear in the checkout., write the Content in Arabic and English, up to 200 characters each.
Select Save in that card. It saves separately from the page's main Save.
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