Increase order value with the Ziadah upsell app
Ziadah AI Upsell suggests more products to each shopper while they browse your store, so more orders include more than one item. It learns from what customers view and buy, picks the suggestion and the moment to show it, and improves as it goes. You can also set up your own campaigns, and give customers a discount code right after they buy, so they come back for another order. The app is made by a partner and listed in the App market under Cross-sell & Upsell.
What it can show your customers
Complementary products for the item the customer is viewing or has added.
Quantity offers that lower the price when customers buy more.
An upgrade to a better version of a product in the cart.
Products with or without a discount, and coupons that encourage customers to complete the order or come back.
A free shipping goal based on the cart value.
Suggestions appear in pop-ups and on your store's pages, in Arabic and English, on computers, phones and tablets. They work with every currency your store sells in and with tax-inclusive prices.
Install the app
Open Ziadah AI Upsell in the App Market and click Subscribe.
Compare the plans. They differ in where suggestions appear, such as the product page, the cart, checkout or after purchase, and in extras such as coupon and free shipping offers or support for custom themes.
Choose a plan, review the data the app can access, and click Activate application for the free trial, or Continue to payment, then complete the payment.
A page lists the permissions the app gets in your store. Click the install button to connect it.
The Ziadah dashboard opens. Sign in with the details sent to your store's email address.
Create a campaign
The AI suggestions start working on their own. To add suggestions of your own:
In the app's dashboard, create a new campaign and give it a name. Only you see the name.
Choose the event that shows the campaign:
| Event | When the suggestion appears |
|---|---|
| Add to cart | Right after the customer adds a product |
| Remove from cart | When the customer removes a product |
| Leave product page | When the customer leaves a product page |
| Product page | When the customer opens a product, or a specific one |
| Category page | When the customer opens a specific category |
| Cart page | When the customer opens the cart |
| Checkout | When the customer reaches checkout |
| Order completed | On the thank-you page after the order |
| Home page | When the customer opens your store |
Choosing the event carefully shows the offer at the moment the customer is most likely to act.
Choose the products, offer or coupon to show, then save the campaign.
Follow the results
Analytics shows how your campaigns perform, as a funnel: from the moment a campaign appears, through clicks, to the customer who buys. It tells you how much each campaign contributes to your sales.
Current campaigns lists the campaigns running in your store with all their details. Search by a campaign's name or filter the list.
Reports let you search for a campaign and see its event, how many times it appeared, its clicks, how many visitors it turned into buyers, and its total sales. Use them to keep the campaigns that sell and plan better ones.
Questions
Does Ziadah work with every Zid theme? Yes, it works with all themes on Zid.
How do customers see it? In pop-ups inside your store while they browse. A pop-up can show a complementary product, a special discount on the current product or the next one in the cart, or a coupon that encourages the customer to complete the order or come back.
Is it only about sales? No. It also raises the size of each order and makes shopping more personal, which builds loyalty and repeat visits.
Does it suit any store? It works with most kinds of stores, such as fashion, electronics or perfumes, and even a store with few products can raise its order value with complementary products, discounts or coupons.
Related
Still need help?
Our customer service team is ready to help, or find quick answers in the FAQ.