Discount codes and coupons

The discounts list holds every discount code, coupon, automatic discount and progressive discount in your store. Open it from Marketing > Discounts.

The Discounts list page in the Zid dashboard — Sample data from a demo store.

Staff members need permission to view discounts to open this page, and permission to manage discounts to create, edit, bulk edit or change their status. The basic discount types work on every plan; filters and bulk actions depend on your plan.

Types of discounts

When you create a discount, you decide two things: what the customer gets, and how they get it.

What the customer gets	Details
Products discount	A percentage, such as 15% off, or a fixed amount, such as 50 riyals off. It can cover every product or the products and categories you choose, and you can limit it to customer groups such as your VIP customers.
Free shipping	No shipping fee. It's often tied to a minimum cart value, such as free shipping above 150 riyals, or to certain cities or customer groups.
Free cash on delivery	No cash on delivery fee
Progressive discount	A discount that grows with the cart value or the number of products, such as 10% off from 1,000 riyals, 15% from 3,000 riyals and 20% from 5,000 riyals. See Progressive discounts.

Customers get the discount with a Code they type at checkout, or it applies in the cart by itself when the order meets its rules, with the Automatic method. A coupon group gives many codes under one discount, such as one code for each affiliate partner. See Create a discount code. To learn which discounts add up in the same cart, see When discounts overlap.

What the page shows

At the top of the page:

Create opens the Create new discount window, where you start a custom discount, a progressive discount or a ready-made template. See Create a discount code.
Export sends a request to export all your discounts. After the Sent successfully message, the dashboard opens the export requests page, where you download the file when it's ready. See Export requests.

When the store has no discounts yet, the page shows Over 70% of shoppers use discount codes. with a Create your first discount button.

Tabs

Tab	Shows
All	Every discount, with the total count
Active	Discounts that are switched on and within their dates
Inactive	Discounts you switched off
Expired	Discounts whose end date has passed

Each tab shows how many discounts it holds.

Columns

Column	What it shows
Name / Code	The discount's internal name and, below it, its code with a copy icon. Automatic and progressive discounts show Automatic instead of a code.
Discount value	The percentage or the amount. A Free shipping badge appears when the discount includes free shipping. Progressive discounts list each tier's value; hover over them to read every tier.
Start date	The first day the discount works
End date	The last day the discount works
Status	Active, Inactive, Expired or Scheduled (the start date hasn't come yet)
Status switch	Turns the discount on or off
Actions menu	The row actions described below

Discounts moved from the older automatic discounts page carry a Combinable badge: they can be combined with another coupon discount. See Automatic discounts and free shipping.

Usage of one discount

Select the arrow at the start of a row to expand it and see the discount's results:

Figure	Meaning
Usage count	How many times customers used the discount
Customer count	How many different customers used it
Total revenue	The total sales of the orders that used it

An expanded discount row with its usage count, customer count and total revenue — Sample data from a demo store.

To learn which marketing channel brings customers, create a separate code for each one, such as Instagram, email or each influencer, and compare their results here. To run a past offer again, Duplicate it and change the copy's dates instead of starting from scratch.

Use codes for campaigns aimed at specific people, such as an email or an influencer, and automatic discounts for store-wide offers. Match the type to your goal: a progressive discount raises the average order value, free shipping reduces abandoned carts, and separate codes measure each marketing channel. Try a new offer on a small scale and check its results before you widen it, and avoid running discounts that overlap in the same period: customers get confused, and a discount you didn't intend may apply.

Find a discount

Type in the search box to find a discount.
Use the sort menu to order the list by Code, Discount, Total usage, Start date, End date or Status, ascending or descending.
Choose the number of rows per page at the bottom of the table.

Filters

Open the filters to narrow the list. Applied filters appear above the table; remove one by selecting it, or clear them all.

Filter	Options
Discount status	All, Active, Inactive, Expired
Sales channel	All, POS, Mazeed
Discount type	All, As fixed amount, As percentage
Applying method	All, Entering code, Auto applied in cart
Included free shipping	All, Included free shipping, Doesn’t Include free shipping
Total usage	Quantity equals to, Quantity is more than or Quantity is less than, then a number
Date	By creation date or By end date, then a date range

The first five filters sit under Discount details. For Total usage, enter a number after you choose a comparison, or the filter can't be applied. In Date, the end of the range can't come before its start.

Turn a discount on or off

Find the discount in the list.
Select the switch next to its status.

The switch is unavailable for expired discounts and for discounts whose start date is still in the future. Hovering over it shows You need to change the start date or end date to be able to control discount status: edit the discount's dates first.

Row actions

Open the actions menu at the end of a row:

A discount row's actions menu with Edit, View orders, Discount URL, Duplicate and Delete — Sample data from a demo store.

Action	What it does
Edit	Opens the discount's form. Selecting the row opens the same form.
View orders	Opens the orders list filtered to the orders that used this discount
Discount URL	Copies a link to your store that carries the discount code, so customers don't have to type it
Duplicate	Creates a copy of the discount
Delete	Deletes the discount

Delete in the row menu removes the discount straight away, without asking you to confirm.

Bulk actions

Tick discounts with the checkboxes at the start of their rows, then open Actions above the table:

Action	What it does
Change status	Opens a window where you choose Active or Inactive for all selected discounts, then Save
Bulk edit	Opens the bulk edit page for the selected discounts. Progressive discounts are skipped. See Bulk edit discounts.
Duplicate	Asks you to confirm, then copies every selected discount. The copies can take a few moments to appear.
Delete	Asks you to confirm, then deletes the selected discounts. It's unavailable when the selection includes a discount moved from the older automatic discounts page.

If every selected discount is progressive, Bulk edit shows All selected discounts are progressive discounts with their names instead.

Edit a discount

Select the discount's row, or choose Edit in its actions menu.
Change the fields you need. The form is the same as the one you used to create it.
Select Edit at the top of the page to save.

For the fields and their rules, see Create a discount code. Progressive discounts open the Edit progressive discount form; see Progressive discounts.

Last updated 28 October 2026

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