Growth tools and services

The Growth page brings together tools that help you grow your store: expert help, your relationship manager, the Zid merchant community, your key numbers, marketing campaign tracking, order goals, a marketing calendar, and growth services you can buy. Open it from Growth in the sidebar.

Staff members need the Zid Growth permission to open the page and its services.

Get expert help

The Growth page with the relationship manager and Zid community cards — Sample data from a demo store.

Interested in growth?: select Apply Now to request a growth specialist who helps you grow. The request form opens in a new tab.
Your relationship manager: if you have one, the card shows their name, phone number (it opens WhatsApp) and email, with Schedule meeting and Request a Quarterly Business Review. Otherwise it explains that a dedicated relationship manager is available to merchants on the Professional plan with more than 2,500 orders, or on the Enterprise plan. Upgrade now shows these conditions.

Join the Zid community

The Zid community card connects you with other merchants on WhatsApp to exchange experience and follow market news.

If you haven't joined, the card shows the number of active merchants, community support and weekly discussions. Select Join community to send your request.
Once you're in, the card shows the Community number and Open in WhatsApp.

Check your key numbers

Four cards show your results over the last 30 days: Sales, Orders, Visits and Conversion, each with a small chart. Hover over a chart to see a day's figure. View report opens the matching report in marketing analytics. See Marketing analytics.

The four key number cards on the Growth page in the Arabic dashboard: sales, orders, visits and conversion, each with a chart and View report — Sample data from a demo store.

Buy growth services

Recommended growth services for you shows services from Zid and expert providers, such as ad campaign audits, store management, social media management and theme design, each with its starting price and any discount. View all opens Browse growth services with the full list.

Recommended growth services in the Arabic dashboard: four service cards with a discount badge, a starting price and a cart icon, and View all — Sample data from a demo store.

Select the cart icon on a service.
Read the description (Show more for the full text).
Under Select service, choose a Service level. Zid shows its Expected time, Price and Service provider.
Under Select phone type, keep your Default phone or choose New phone and enter the number the provider should call.

A growth service window in the Arabic dashboard with the description, the service level, expected time, price and providers, the phone choice and Add to cart — Sample data from a demo store.

Select Add to cart. Repeat for other services.
Review the cart at the bottom of the page and select Proceed to checkout to pay.

By completing the order, you agree to the growth services Terms and Conditions, which you can open from the service window.

Track your marketing campaigns

Track your marketing campaigns from one place shows the results of your ad accounts in one table.

Select Add marketing channel.
Sample data from a demo store.
Choose Google, Meta, Tiktok or Snapchat, and sign in to the platform when it opens.
Back in Zid, in Linking ad account, choose the ad account to import and select Link. If the platform account has no ad accounts, you see No ad accounts are linked to this account.

Each connected platform gets a row with Product name, Spend, Order cost, Orders, Sales and Roas (return on ad spend). The table covers all time until you pick a date range in the filters. A picked range shows under Applied filters as Date; remove it to see all time again. Request marketing report opens a page where you can request a detailed report.

The marketing campaigns card with Add marketing channel and Request marketing report — Sample data from a demo store.

Track your order goals

Track your goals compares your orders with the goals you set, on the Monthly or Annual tab: Progress towards your goal, Current orders, Goal and Orders to goal.

The Track your goals card with the monthly progress and Edit goals — Sample data from a demo store.

Select Edit goals.
Enter Your monthly goal and Your annual goal. Both are required and must be at least 1.
Select Edit.

Plan around occasions

The Marketing calendar lists upcoming local and global occasions, such as New Year, Ramadan, Saudi Foundation Day, Saudi Flag Day, Eid Al-Fitr, Eid Al-Adha, the Hijri New Year and Saudi National Day, with the days left until each one. Zid sets the dates for you each year, so you can plan your campaigns ahead.

The Marketing calendar in the Arabic dashboard with occasion cards showing the days left, and How to benefit from the calendar — Sample data from a demo store.

How to benefit from the calendar suggests ways to prepare: special campaigns with occasion offers, occasion content for social media and your site, a seasonal store design, seasonal or exclusive products, contests and events that engage customers, and partnerships with other brands or influencers.

The marketing calendar guide with ideas for each occasion — Sample data from a demo store.

Compare your growth

Compare your growth charts one indicator over time.

Open the card's filters.
In Select indicator, choose Total orders, Total sales or Average cart value. Non-profit stores see Total donations instead of orders and sales.

Compare your growth in the Arabic dashboard with the indicator list open on total orders, total sales and average cart value, above the chart — Sample data from a demo store.

In Select date, choose the period: a preset such as today, this month, last quarter or the last 30, 60 or 90 days, all time, or a custom date range.

Compare your growth in the Arabic dashboard with the date presets open, from today to all time, and the custom date range — Sample data from a demo store.

To compare two periods, select Enable comparison, then set Select first date and Select second date. Both periods must have the same number of days and must be different. Disable comparison goes back to one period.

The chart shows each period in its own color. Select a period's label to hide or show it, and hover over the chart to see the orders for each period on that day. View marketing analytics opens the full marketing reports.

Last updated 28 October 2026

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