Sell on Jahez

Jahez is a delivery app where customers order from nearby branches. Through Zid, you choose which of your inventory locations serve Jahez, give each one a working schedule, and add your products. Jahez is powered through Mazeed: activating it syncs your products through Mazeed, at the same commission rate. You manage Jahez from Channels > Marketplaces.

Before you activate

Jahez reviews each store before it can sell there. Have these ready:

• A commercial registration or freelance certificate.

• Products that are ready to sell or take no more than 10 minutes to prepare.

• Inventory locations in Saudi Arabia, each with working hours.

• Someone on your team who follows Jahez orders.

Jahez sales are settled with your Mazeed dues. See Sell on Mazeed.

Activate Jahez

1. Go to Channels > Marketplaces and open the Marketplaces tab.

2. Click the activation button on the Jahez card. The Activate Jahez page opens.

3. In Select inventories, open Inventory and tick the inventory locations that will serve Jahez, or All inventories. Each location shows its name and short address. If inventories were chosen for Jahez before, they're already ticked and the list is locked.

1. In Fill inventories details, give each inventory a schedule in Inventory schedule: pick one of the listed schedules, or choose + Add new custom schedule to create one.

1. Click Activate now. The button becomes active once at least one inventory has a schedule; inventories without a schedule aren't sent.

The dashboard shows Activation submitted. Waiting for Jahez approval. and returns to the Marketplaces tab, where the Jahez card shows Under review while Jahez reviews your request.

The inventories table has these columns:

Search the table with Search by name, or click the filter button to filter by City, Schedule status (Schedule filled, Missing schedule or Custom schedule), Include working days and Contact number (Filled or Missing).

Create a custom schedule

1. Choose + Add new custom schedule in an inventory's Inventory schedule, or click Create new schedule under Manage schedules.

2. In the Customize schedule dialog, type a Schedule name, for example "Riyadh branches".

3. Turn on each working day. A day starts with one time slot from 09:00 to 17:00. Change the times in 30-minute steps, add another slot for the same day, or remove one.

4. Click Save. You need a name and at least one working day.

A schedule you create from an inventory's row is applied to that inventory right away. You can then pick it for other inventories in the table.

Manage Jahez inventories and schedules

After activation, you manage your Jahez branches from the account's settings:

1. Go to Channels > Marketplaces > Settings and pick your Jahez account in Marketplace account.

2. In the Inventory settings card, click Manage inventories.

3. On the Manage inventories page, change an inventory's schedule in the Inventory schedule column. The inventory list itself can't be changed on this page.

4. Click Save. The button becomes active once you change something. The dashboard confirms with Branches updated successfully and returns to the settings.

Open Manage schedules at the top of the page to see your schedules. Each card shows the schedule's days and hours and the inventories that use it:

• To add a schedule, click Create new schedule.

• To change a schedule, open its menu and choose Edit. The change applies to every inventory that uses the schedule, so the dashboard asks you to confirm it in Apply changes on inventories.

• To remove a schedule, open its menu, choose Delete and confirm. Delete appears only for schedules that no inventory uses.

• Jahez's ready-made schedules have no menu, so you can't edit or delete them.

Manage your Jahez products

Pick your Jahez account on the Products tab to see your Zid products and their status on Jahez:

To act on several products at once, select them and choose Show products, Hide products or Add to Jahez from the bulk actions. Hidden products aren't removed from Jahez, and you can show them again anytime.

Click the filter button to filter by Approval status (Approved, Under review or Needs details) and Display status (Shown or Hidden) under Product status, and by Stock quantity (Out of stock, In stock or a Range) and Price range under Product details.

Fulfill Jahez orders

Jahez orders arrive in your Zid orders list and are accepted automatically. You're notified of each new order in the Zid app and by email.

1. Open the order. The Jahez order number is in the order's notes.

2. Prepare the products. An accepted order shows Preparing.

3. When the order is ready for collection, change its status to Ready. Jahez then notifies its driver to collect it.

Jahez's driver delivers the order, so you don't create a shipment or a shipping label for it. See Change the order status.

Change your Jahez settings

Pick your Jahez account on the Settings tab:

After changing the seller name, click Save changes. Jahez orders appear on the Orders tab; see Marketplace orders.

Related

• Connect a marketplace

• Marketplace account settings

• Warehouses and inventory locations

• Sell on Mazeed

Last updated 26 October 2026