Add a product
Every product starts with its type: a single product, a grouped product, a voucher, digital files or a dynamic bundle. This page explains each type and walks you through creating a product, from choosing the type to the first save.
Choose a product type
| Type | Use it for | Guide |
|---|---|---|
| Single product | Add a single product for direct sale: a physical or service product, with or without options such as size and color. | Product details, Options and variants |
| Grouped product | Combine multiple products into one bundle: a fixed set of your existing products sold together at one price. | Grouped products and bundles |
| Voucher | Create reusable and purchasable vouchers: codes that let customers activate a digital product, such as a subscription or a prepaid card. | Digital files and vouchers |
| Digital files | Send digital files directly to customers: e-books, courses, designs and other downloads. | Digital files and vouchers |
| Dynamic Bundle | Let the customer choose bundle components themselves: the customer builds the bundle from selections you set up. | Grouped products and bundles |
Grouped product, Voucher, Digital files and Dynamic Bundle depend on your plan. A type your plan doesn't include appears greyed out with a star icon; hover over it to see which plan includes it. Charity (NGO) stores create donation opportunities and donation products instead. See Donation opportunities.
Create a product
Go to Products > All products and select Create. You can also select Add in the top bar, then Products.
Sample data from a demo store. In Create new product, select the product type.
Sample data from a demo store. The product page opens with the type as its title, such as Single product. Fill in at least:
The product name in Arabic or English (Product (Arabic), Product (English)).
Selling price.
Product code SKU.
Add images, stock, categories and any other details. See Product details.
In the sidebar, check Show product to decide whether customers can see the product once it's saved.
Select Save product.
Save product stays disabled until the product has a name. After the first save, the page title changes to the product's name.
Creating a product needs the staff permission to create products. Editing it later needs the permission to edit and delete products.
Unsaved new products are kept as drafts
Choosing a type creates the product straight away as a draft. If you leave the page without saving, the product stays in your products list with the Draft status. Open it to finish it, or delete it from the list.
What you can set after the first save
A few settings only become available once the product has been saved:
Choosing products for Customize similar products.
Turning the product on or off in Markets, and Edit Prices for market prices.
The Hidden product link, which is created when you save with Custom by Link selected.
Start from a product template
While a product is new, the Product Preview card in the sidebar shows Design template. Choose a template to fill the form with example data:
| Template | Example |
|---|---|
| Physical Product | A ceramic coffee mug |
| Beauty Product | A skincare set |
| Electronics Product | Wireless headphones |
| Digital Product | An online course with unlimited stock |
A template fills the name, price, cost, short and detailed descriptions, SEO title and description, keywords, image label, stock quantity and two or three sample images. It doesn't fill the SKU, weight, barcode, categories, brand or visibility.
After you apply a template, the message Template applied! reminds you to replace the example data with your real product details before saving. The sample images are uploaded when you save. Choosing Default again clears the template selection but doesn't undo the values it filled in.
Related
Still need help?
Our customer service team is ready to help, or find quick answers in the FAQ.