Product details
The product page holds everything about one product: its name, prices, images, stock, descriptions, search engine settings and visibility. It opens when you create a product or select one in Products > All products. This guide goes through every section and field, in the order they appear.
How the page is laid out
The heading shows the product's name, a back arrow, Delete (on saved products) and Save product.
The main column holds, from top to bottom: Basic information, Quantities and inventory, Advanced information, Product options, Product customization, SEO & Visibility and Custom fields. Some product types add their own card, such as Digital files or Vouchers.
The sidebar holds the Product Preview with the image label, Show product with your sales channels, and Additional details with shipping, tax, discount and similar products.
On a phone, the sidebar sections appear after Basic information, and the eye icon in the heading opens the preview.
Viewing a product needs the staff permission to view products or to edit and delete them. Saving changes needs the permission to edit and delete products (or to create products, while the product is new).
Save your changes
Most changes are kept on the page until you select Save product. The button is enabled when you have unsaved changes and the product has a name. If a field has an error, the page scrolls to it.
Some actions are saved as soon as you make them, without Save product:
| Saved straight away | Saved with Save product |
|---|---|
| Uploading, deleting, cropping and reordering images, alt text and the YouTube link | Name, prices, cost, SKU, weight and barcode |
| Adding or removing categories (on a saved product) and choosing a brand | Descriptions, minimum and maximum quantity per order |
| Choosing filter values | Discount, sale price and discount schedule |
| Creating a new image label | Shipping and tax switches |
| Adjust quantity, Add new inventory and Delete stock (on a saved product) | SEO title, description, link and keywords |
| Choosing and removing similar products | Choosing an image label, visibility and markets |
If you try to leave with unsaved changes, the dashboard asks You have unsaved changes - leave anyway?. Select Continue editing to stay, or Leave without saving.
Basic information
Basic information holds the product's images and video, its name, prices, SKU, weight, categories and brand.
Product images
At the top of Basic information, Product images holds the product's photos and video.
Add images: select Browse or drag images into the box. PNG, JPEG, JPG, GIF or WebP files up to 5 MB each. You can add several at once. When you add a single image, Image editor opens so you can crop it: select Apply crop, or Use original to keep it as it is.
Main image: the first image, marked Main, is the one customers see first. Select the star on another image to make it the main image.
Crop an existing image with its crop icon, or delete it with its delete icon.
Alt text: select an image to open Alternate text and describe it in Arabic description and English description. The description appears if the image can't load and helps search engines.
Reorder: select Arrange to open Reorder images and drag images and the video into order.
Video: select Or add a YouTube link, paste the full link in Add a product video to product visuals and select Add. Links in the form
youtube.com/watch?v=...oryoutu.be/...are accepted.
Images are uploaded and saved as soon as you add them. Square images of about 1000 × 1000 pixels display well in most themes, and giving every image the same size keeps your product cards even.
Product fields
| Field | Rules |
|---|---|
| Product (Arabic), Product (English) | The product name. Required in at least one language. |
| Selling price | Required. Zero or more, in your store currency. Disabled when the product has variants, because each variant has its own price. |
| Cost price | Optional. Zero or more. Used to calculate your profit and never shown to customers. Disabled when the product has variants. |
| Product code SKU | Required. The product's stock-keeping code. |
| Product weight | Optional. A value and a unit: kg (default), lb, g or oz. Disabled when the product has variants. Not shown for vouchers, digital files and grouped products. |
| Categories | Optional. One or more categories and subcategories. On a saved product, a category is added or removed as soon as you change it. Needs the permission to manage categories. |
| Brand | Optional. Type to search (Start typing to search and select) and pick a brand; it's assigned straight away. Create new brand opens the brand form. You can't remove a brand from here; do it from the brand's page. |
When Edit Prices appears under the price, you can set different prices per market. See Additional details.
Keep Product weight accurate. Weight-based shipping prices add up the weights of the products in an order, so a correct weight charges customers the right shipping price and helps you avoid extra weight charges when the carrier weighs the shipment. See Shipping method details and customer rates.
Quantities and inventory
Quantities and inventory sets how many units you have at each inventory location. Select Inventory addresses to manage your locations. See Inventory.
For a product without variants, each row is one inventory location:
| Column | What you set |
|---|---|
| Inventory | The location. |
| Available quantity | Units available at that location, or Unlimited. |
Select Add new inventory to stock the product at another location. When every enabled location is used, the button is disabled. If the product isn't in any location yet, the card shows This product isn't in an inventory yet.
When the product is stocked at several locations, each order takes its units from the locations in your withdrawal priority order. See Withdrawal priority.
While the product is new
Each row has an Inventory list, an Available quantity box and an Unlimited quantity switch. Delete extra rows with their delete icon. Rows are saved with Save product.
On a saved product
Type a new number in Available quantity. The change shows as the old value crossed out and the new one next to it, and is saved with Save product.
Select the arrow next to the quantity (Adjust quantity) to adjust it with a reason. The change is saved as soon as you select Save in the box:
Adjustment type What it does Adjust available Enter Adjust by (negative to reduce) or New quantity, and choose a Reason. Convert to infinite Makes the stock at this location unlimited. Track quantity Turns unlimited stock back into a tracked quantity. Enter the Quantity. Open a row's ⋮ menu to View logs (the stock changes for this product at this location) or Delete stock to remove the product from that location after you confirm. The last remaining location can't be deleted.
Add new inventory opens a dialog where you add locations with their quantities, then Save.
For a product with variants, the card only says that quantities come from the variants; set them in the variants table. See Product options and variants.
Quantities and inventory doesn't appear for grouped products, digital files, vouchers, dynamic bundles or in charity stores. Those product types manage availability in their own cards.
Advanced information
Expand Advanced information for descriptions, the barcode, order limits and filters. It starts with a link to tax settings, where you manage tax for your store. See Tax.
| Field | Rules |
|---|---|
| Short description (Arabic), Short description (English) | Up to 250 characters each, with basic formatting. It's the text under the name in the product preview. |
| Detailed description (Arabic), Detailed description (English) | A full editor with headings, lists, colors, links, tables, images and videos. No length limit. Images you insert are uploaded straight away. |
| Barcode | Optional. Up to 48 characters, using English letters, numbers and symbols only. |
| Minimum quantity per order (Optional) | The fewest units a customer can buy in one order. |
| Maximum quantity per order (Optional) | The most units a customer can buy in one order. When you fill both, the minimum must be less than or equal to the maximum. |
| Filters | The filter values that describe the product, such as "Color: Red". Saved as soon as you choose them. Depends on your plan. See Storefront filters. |
Descriptions appear only for the languages your store uses.
Product options
Expand Product options to give a single product options such as size or color. Each combination of values becomes a variant with its own price, stock and SKU. See Product options and variants.
Product customization
Product customization adds fields customers fill in on the product page, such as a name to engrave or a photo to print. See Product customization.
SEO & Visibility
SEO & Visibility controls how the product appears in search engine results and AI answers.
| Field | Rules |
|---|---|
| Product page title | In Arabic and English. Up to 256 characters. The title of the product in search results. If you leave it empty, the preview shows the product name. |
| Product page description | In Arabic and English. Up to 160 characters, with a counter. The text under the title in search results. |
| Product page URL | The last part of the product's address, after your store address and products/. |
| Keywords | Type a keyword and press Enter to add it, or type several separated by commas. Remove one with its ✕. |
The Preview under the fields shows how the product could look in search results, with your store name, link, title, description and price.
Search engines need time to visit your store and update their results, so improvements from a new product or a changed title or description usually take at least three months to show. Keep the title short and specific, within about 70 characters: search results cut longer titles off and end them with an ellipsis (…), even though the field accepts more.
If you leave the page title and description empty, search engines use the product's name and description. To choose keywords, look up the words customers search for with a keyword research tool, such as Ubersuggest, Google Keyword Planner, Google Trends or Semrush, and use them in the product name, page title and description.
SEO settings depend on your plan. If your plan doesn't include them, the section shows an upgrade message instead of the fields.
Custom fields
Custom fields shows the product custom fields you defined, such as a production date or a size chart. Fill them in and select Save product. To change the fields themselves, their type, content or choices, select Custom fields settings in the section. See Custom fields.
Product preview and image label
The Product Preview card in the sidebar shows roughly how the product card looks: images, image label, name, price and short description.
Product image label adds a badge on the product image in your store to draw customers' attention, such as "Selling fast", "Limited quantity" or "Free shipping".
Choose a label from the list, or without badge to remove it.
Sample data from a demo store. To make a new label, select Create, enter the English label and Arabic label (at least one) and select Create. A new label is applied straight away.
Sample data from a demo store.
Labels that show the discount amount or percentage can only be chosen when Enable discount is on and the sale price is set. Until then they appear greyed out in the list.
In your store, the label sits on the product image:
The label's look comes from your store's theme. In many themes the label uses your store's Secondary color, which you change in Online store > Brand, under Colors. See Brand and logo.
Show product
Show product controls where customers can find the product. Under Online store, choose:
| Setting | Customers can |
|---|---|
| Hidden | Not see the product. |
| Custom by Link | Open the product only through its Hidden product link, which is created when you save. Useful for private sales. |
| Published | See the product in your store. |
When the product is saved as published or with a link, select Copy link to copy its address or Product preview to open it in your store.
If your store sells in markets, the card also has:
A Show product switch at the top, once the product is saved. Turn it off to hide the product everywhere: in your online store, in every market and on Zid POS. Turn it on to publish the product in your online store and its primary market.
Markets, with a switch for each market. Turn a market off to stop selling the product there. Choosing Published turns the primary market on, and it stays on while the product is Published: to turn it off, choose Hidden or Custom by Link first. Markets can be managed only after the product is first saved. Select Add new market to create another market. See Markets and international selling.
Channels, with a switch for Zid POS when your store uses it. Turn it on to sell the product on Zid POS, or off to remove it from there. See Point of sale.
Additional details
Additional details in the sidebar holds these settings:
| Setting | What it does |
|---|---|
| Product requires shipping | On for physical products that are shipped. Turn it off for a product you don't ship, such as a service. Not shown for digital files, vouchers and dynamic bundles. |
| The product is exempt from tax | On if no tax applies to this product. Your store's tax options are in Settings > General > Tax settings. See VAT settings. |
| Enable discount | Shows Price after discount, the sale price. It's required while the discount is on and must be less than the selling price. Your store shows the price before the discount next to the price after it. Not shown for products with variants: set each variant's sale price instead. |
| Schedule discount | Shows Start date and End date to run the discount for a period. The start date can't be in the past, and the end date can't be before the start date. Changing the start date clears the end date. Without a schedule, the discount runs until you turn off Enable discount. |
| Customize similar products | Off: your store suggests similar products automatically at the bottom of the product page. On: you choose them yourself (see below). |
When a scheduled discount has ended, the card shows The discount period has ended. please update the dates to make the discount active again.
You can turn on a discount while you create a product, or later: select Edit on the product's row in Products > All products and change the settings here. When a product has variants, the card says that discount settings are managed per variant.
When market pricing is available in your store and you have the permission to edit market prices, an Edit Prices button appears next to the price. It opens a table of prices and sale prices for each market and sales channel. Zid POS prices are set in the primary market only. Your changes there are kept until you select Save product. The button works only after the product's first save.
Choose similar products
Turn on Customize similar products. The product must be saved first.
Select Select products.
Filter by category or product type, search, and tick up to 14 published products. Hide products that are out of stock is on by default.
Select Save. The products are saved straight away and appear under Similar products preview.
Remove a product with the ✕ on its card. To change how similar products work across your store, select Product properties in the note under the section. See Orders and products settings.
How a tax-exempt product looks in your store
A product with The product is exempt from tax turned on shows a tax-exempt note under its price on the product card. The wording and its place depend on your theme.
The note shows again next to the product in the cart, so customers whose cart mixes taxed and exempt products can tell them apart before checkout.
Delete a product
Select Delete in the page heading.
Confirm the deletion.
The product moves to the trash bin, where you can restore it. See Bulk edit, sorting and trash bin.
What changes by product type
| Section | Single product | Grouped product | Digital files | Voucher | Dynamic Bundle |
|---|---|---|---|---|---|
| Price and cost | Yes | Yes | Yes | Yes | Yes |
| Weight | Yes | No | No | No | Yes |
| Barcode | Yes | Yes | No | No | Yes |
| Minimum quantity per order | Yes | Yes | Yes | Yes | No |
| Product requires shipping | Yes | Yes | No | No | No |
| Quantities and inventory | Yes | Own card | No | No | Own card |
| Product options | Yes | No | No | In the vouchers card | No |
Every type shares the images, name, SKU, categories, brand, descriptions, filters, customization, SEO, visibility, tax, discount, similar products and image label. For the type-specific cards, see Digital products and vouchers and Grouped products and bundles. For charity stores, see Donation opportunities.
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