Zid AI and Zid Assistant
Zid AI brings Zid's AI tools together in one menu. Zid Assistant answers questions about your store in a chat and, with your approval, makes changes for you. The Tools Studio generates content and images and helps you move your store to Zid.
Open Zid AI
On a computer, select Zid AI in the top bar.
On a phone, select the Zid AI button at the end of the tab bar at the bottom of the screen.
The Zid AI Tools menu has two options:
| Option | Description in the menu | What it opens |
|---|---|---|
| Zid Assistant | Live and advanced chat | A chat panel on the side of the screen |
| Tools Studio | Content generation, images and store migration | The Zid AI app inside the dashboard |
Zid AI isn't available while your store is suspended. Zid Assistant is in beta and free for a limited time, as the Beta (Free for a limited time) label in the chat says.
Chat with Zid Assistant
Select Zid AI, then Zid Assistant.
Under How can I help you today?, select a suggestion such as How many new orders today?, or type your own question in Write a message....
Select Send.
While the assistant works, it shows each lookup it runs in your store, for example "Executing List Orders..." and then "List Orders completed". To stop an answer, select Stop.
You can ask about your orders, products, customers, categories, coupons, bundle offers, abandoned carts, reviews and questions, blog, loyalty program, shipping methods and store locations. For example: "Show me today's new orders" or "Which products are out of stock?".
Under each message:
Copy copies the assistant's answer.
Refresh asks for a new answer.
Edit lets you change your own message and send it again.
To start over, select New Chat at the top of the panel. To close the panel, select the cross.
Approve changes the assistant proposes
Zid Assistant can also make changes in your store, such as updating order statuses, creating coupons, editing products and stock, replying to reviews, or updating store policies. It never makes a change on its own:
When the assistant wants to make a change, it shows Permission Required with the Action it wants to run.
Check the action, then select Continue to run it, or Reject to cancel it.
The assistant confirms with The action was executed successfully, or tells you that the action failed or was rejected, and continues the conversation.
An action you approve changes your live store right away, and some actions, such as deletions, can't be undone. Read the action and the conversation before it, then select Continue.
AI can make mistakes. Check important figures against your reports, and review what the assistant changed.
Ask Zid AI from the search
When a search in the top bar finds nothing, select Try asking Zid AI. Zid Assistant opens with your search already sent as a question. See Search the dashboard.
Use the Tools Studio
Select Zid AI, then Tools Studio, to open the Zid AI app. Use it to write product descriptions and other content, create and improve images, and move your store's data from another platform. The 5 Sales Journey also opens it from Optimize with Zid AI. See Get your first sales and App details.
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Still need help?
Our customer service team is ready to help, or find quick answers in the FAQ.