Analytics
Read your store's sales, customer, marketing and operations numbers, build custom reports and get AI analyses from Zid Insights.
15 articles
- Store analyticsFind every analytics page and report, pick a date range, export a page and read the All analytics summary of sales, orders, visits and customers.
- Live analyticsWatch today's visitors on a map, current visits, orders and sales so far, most visited pages, top cities and best-selling products.
- Financial analyticsRead total sales, product sales, discounts, shipping, VAT and cash on delivery fees, split between your online store and POS.
- Marketing analyticsTrack sales, orders, coupons, automatic discounts, visits, the customer funnel and abandoned carts across four marketing tabs.
- Operational analyticsSee order counts, average order processing times, payment and shipping method shares and how many orders sit in each status.
- Product analyticsCompare each product’s gross sales, discounts, tax, net sales, units sold and orders for any date range, and find your best sellers.
- Payments and logistics analyticsTrack Zid Payments success, refund and settlement figures, plus Zid Logistics shipments, delivery performance and COD payments.
- Sales, inventory and customer reportsBreak sales down by period, channel, product, coupon, city and more, and review stock value, turnover and customer lifetime value.
- Custom reportsBuild reports from metrics, dimensions and filters, compare with a past period, chart the results and export them to a CSV file.
- Zid InsightsStart a Zid Insights trial, browse its analyses by group, follow its alerts and request AI-built reports as PowerPoint or Excel files.
- Ask Zid InsightsAsk about your sales, products and customers in plain language and get answers, tables and charts built from your store data.
- Market PulseCompare your store with similar stores: market position and share, market trends, price positioning, payment gaps and reputation.
- Product insightsFind slow-moving stock, products worth your focus, items bought together, stock at risk, top categories and inventory turnover.
- Customer, marketing and growth insightsWin back inactive customers, see sales by region and gender, measure coupon and discount returns, and find apps and channels that pay.
- Operations insightsCompare shipping carriers, find your best days and hours to sell, recover carts, follow up delayed orders and measure fulfillment speed.
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