Settings overview
Settings holds the options that shape how your store and your dashboard work: your own account, security, languages and currencies, checkout and tax rules, store details, your team, and the messages Zid sends your customers. Open it from Settings in the dashboard sidebar.
How Settings is organized
The Settings page shows a card for each settings page, in three groups. While you are inside Settings, the sidebar lists the same pages under the same three groups, so you can move between them without going back.
| Group | What it covers |
|---|---|
| General | Your account, security, languages, checkout, invoices, tax, exports and integrations |
| Communications | The SMS, email and WhatsApp messages sent to customers |
| Store | Store information, legal pages, hours, team members, groups and domains |
Team members see only the settings pages their permissions allow. If a page opens with a permission message, ask the store owner to add the permission to your group in Staff groups.
General settings
| Page | What you do there | Read more |
|---|---|---|
| Account settings | Edit your name, phone, email and password, and your Zid POS passcode | Account settings |
| Security settings | Turn on two-factor authentication, protect exports, choose the OTP method, set sessions | Security settings |
| Languages & currencies | Turn store languages on or off and activate currencies | Languages and currencies |
| Checkout page options | Guest checkout, one-page checkout and the address fields customers fill in | Sales settings |
| Gift options | Gift messages, gift cards and gifting categories | Gifting |
| Configure your invoices | What your invoices show and how they look | Invoice settings |
| Orders and products properties | Order and product options | Orders and products |
| Markets | Prices per market and customer type | Markets |
| Shipping and payment constraints | Rules that limit shipping and payment options | Constraints |
| Tax settings | VAT and other tax rates | Tax |
| Fatoora platform integration | Connect your store to ZATCA for e-invoicing | ZATCA integration |
| Staff notifications | Email your team when orders change status | Staff notifications |
| API integrations | Copy your store ID and generate a manager token | API integrations |
| Export requests | Download the files you exported | Export requests |
| URL redirects | Redirect old links to new pages | URL redirects |
Depending on your store, gifting appears as Gift options or as Gifting settings with a New badge, and Markets appears only for stores that price by market. URL redirects is listed in the Settings sidebar but has no card on the Settings page.
Communications settings
| Page | What you do there | Read more |
|---|---|---|
| Order notifications | SMS and WhatsApp messages sent when an order changes status | Order notifications |
| Abandoned cart reminders | Reminders sent to customers who leave their cart | Abandoned cart reminders |
| Product question notifications | Emails about new product questions and replies | Question and review notifications |
| Product review notifications | Review requests, review auto-approval and review alerts | Question and review notifications |
| Custom sender name | Buy the name your SMS messages are sent from | Custom SMS sender name |
Custom sender name has no card or sidebar entry. Open it from the SMS cards in the communications pages, as described in Custom SMS sender name.
Store settings
| Page | What you do there | Read more |
|---|---|---|
| Store information | Business details, address, contact details and verification | Store information |
| Legal pages | Store policies and licenses | Legal pages |
| Hours of operation | When your store is open | Hours of operation |
| Team | Add and manage team members | Team |
| Groups | Permission groups for team members | Staff groups |
| Domains list | The web addresses that point to your store | Domains |
Settings that live elsewhere
Some options merchants look for in Settings are managed in other areas of the dashboard:
Shipping methods, shipping companies and delivery zones: Logistics.
Payment methods and Zid Pay: Payments.
Your theme, menus, store pages and search engine settings: Online store.
Your subscription plan and add-ons: Subscription.
Order statuses and their names: Order statuses.
Related
In this section
- Account settingsUpdate your name, phone number, email and date of birth, change your dashboard password, and set your Zid POS passcode.
- Security settingsTurn on two-factor authentication, set up an authenticator app, add passkeys, password-protect exported files and set session timeouts.
- Languages and currenciesTurn Arabic and English on or off for your store, pick the default language, and activate currencies and the default currency.
- Staff notificationsEmail your team when an order becomes new, preparing, ready, in delivery, delivered or canceled, and manage who receives it.
- API integrationsCopy your store ID and generate a manager token to connect Zid directly with services and systems that support it.
- Export requestsTrack every file you export from the dashboard, see its status and expiry time, and download it before the link expires.
- URL redirectsSend visitors from old or broken store links to new pages, one by one or in bulk with an import file, and export your redirects.
Still need help?
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